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Senacre Cycles – Terms & Conditions

By purchasing goods from Senacre Cycles you enter a legally binding agreement with us on the following terms. You should read and understand these terms because they affect your rights and liabilities.

These terms describe the basis for purchase by you and sale by us of the products described on this web site.

Definitions and Interpretation

In these terms the following words have the following meanings.

Contract

The contract for the sale and purchase of the Goods;

Delivery Area

We deliver to all of the UK. For deliveries outside the UK please contact us.

Details of the order

The quantity, quality and description of the Goods will be those set out in your order (if accepted by us). Orders are accepted at our sole discretion but are normally accepted if the Goods are available, the order reflects current pricing, you are based in the Delivery Area and your credit or account card is authorised for the transaction. The Goods that can be ordered via our Web Site are available for sale outside the United Kingdom please call.

Postage and Packaging

Postage and Packaging is free on all orders unless otherwise stated. This applies to standard 2nd class postage via Royal Mail within the UK. Bikes will be shipped via 48 hour courier. Please contact us for shipping charges when purchasing a bike from the online store.

Payment terms

Payment is accepted via Paypal’s secure checkout service. Credit or debit card details can be used to make payment via Paypal. Please note: you do not have to have a PayPal account in order to pay via PayPal.

Delivery

We will deliver the Goods to the address you specify for delivery in your order.(if payment is made by card goods must be sent to the address as shown on the cards statement) It is important that this address is accurate. It is a condition that all orders despatched will require a signature on delivery. We will never leave items unless they have been signed for. We cannot accept any liability for any loss or damage to the Goods once they have been delivered and signed for. We will aim to deliver the Goods by the date quoted for delivery but delivery times are not guaranteed. If delivery is delayed due to any cause beyond our reasonable control, the delivery date will be extended by a reasonable period and we will contact you to arrange an alternative time.

Risk and ownership

Risk of damage to or loss of the Goods passes to you at the time of delivery to you or, if you fail to take delivery at the agreed time, the time when we tried to deliver. You will only own the Goods once they have been successfully delivered and when we have received cleared payment in full.

Returns/Options to cancel

By law, customers within the European Union have the right to a ‘cooling off period’ within seven days of their purchase being delivered.

If you decide to return an item to Senacre Cycles during this period, you will be entitled to a refund of the cost of the item and not the delivery charge or return charge.

If you are however returning the items because they are damaged, faulty or in any way defective then Senacre Cycles will refund the delivery and return fee on receipt of the goods.

Pricing

Our items to you will be charged at the price displayed on the website. If however an item is priced incorrectly, we will inform you of the correct price before proceeding with the contract.

Warranties

We aim to provide high quality products to our customers. Products are covered by the manufacturers guarantee. Although Senacre Cycles aims to provide our customers with high quality products and takes all reasonable steps to ensure you are pleased with your purchase, unless otherwise stated our products are covered only by the manufacturer’s guarantee.

Matters out of our control

We will not be liable to you or in breach of the Contract for delay or failure to perform due to a cause beyond our reasonable control.

Privacy

Please read our customer privacy policy, which explains how we will not pass on your details to any third party.

Governing law and jurisdiction

These terms will be governed by English law and any disputes will be resolved exclusively by the English Courts.

Payment Methods

Payment is processed via PayPal’s secure checkout process. All major credit and debit cards can also be used to make payment via the PayPal secure checkout system. Credit or debit card payments can also be made over the phone by contacting the store on 01622 752695. We accept the following credit/debit cards:
MasterCard
Visa
Visa Electron
Maestro
Solo

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